STANDARD SHIPPING

Delivered within 2-3 business days metro areas one border crossing from VIC

  • Delivered within 5-8 business days for all other Australia areas

  • $10 standard shipping rate for Australian states only.


INTERNATIONAL SHIPPING

Delivered in 1-3 weeks

Orders are processed on Saturday’s, so if garment is purchased on Saturday evening it will be shipped the following Saturday.

$20 standard shipping rate for online orders.

Depending on weight some custom orders require a higher delivery/shipping expense.


RETURNS

We offer exchanges and returns for online purchases. You can contact us via info@christinaexie.com if you have any questions regarding our return policy.

We will accept an unused return provided it meets the following guidelines:

  • Returned within 30 days via mail to PO BOX 77, Abbotsford 3067, Victoria, Australia.

  • Items returned must include proof of purchase, such as bank statement or receipt is required.

  • Before sending any items for return, please ensure to send an email to info@christinaexie.com and Include in subject header order code. In body of email include your name, order number and whether you’d like a full refund or exchange.

  • Item must be unworn, unwashed, unused with all original tags/labels attached

  • Exchanges for the same item can be made by specifying the desired size change within your returns email.

  • Item is not listed as an excluded item as outlined below.

Excluded items:

  • Gift Cards

  • Sale/Clearance

ONLINE RETURNS

  • Send an email to info@christinaexie.com and Include in subject header order code. In body of email include your name, order number and whether you’d like a full refund or exchange.

  • If you’d like to exchange your item for a different item with a higher price, you’ll be required to pay the difference.

  • We do not pay for return shipping costs.

  • Address return package to PO BOX 77, Abbotsford 3067, Victoria, Australia.

  • We suggest using a trackable shipping service if shipping an item over $75.

  • Allow 7-10 days for the items to be returned to Christina Exie.

  • Once received, Christina Exie will process the refund and notify you via email. Your refund will be credited back to you within a week, depending on the payment method chosen when purchasing

  • If the item returned does not meet our Returns and Exchange Policy above your order will be sent back to you